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Why Choose Us

Your Dedicated Insurance Back-Office Partner

We're not just virtual assistants — we're insurance professionals who understand your business, your carriers, and your clients.

6+ Years Experience
100% Job Success
50+ Agencies Served

Why Agencies Choose Us

What sets us apart from generic virtual assistant services

Insurance-First Expertise

We only work with insurance agencies. Our team understands ACORD forms, carrier portals, policy servicing, and industry terminology from day one.

  • No generic VA training needed
  • Immediate productivity
  • Real industry knowledge

Proven Track Record

100% job success rate on Upwork with Top Rated status. We've supported 50+ agencies and handled thousands of policies.

  • Top Rated on Upwork
  • 6+ years in insurance
  • Zero failed engagements

Multi-Platform Mastery

Proficient in all major carrier portals and CRM systems. Whether you use AMS360, HawkSoft, or Applied Epic — we know it.

  • AMS360, HawkSoft, EZLynx
  • Applied Epic, NowCerts
  • All major carrier portals

Dedicated Team Model

You get a dedicated VA who learns your processes, not a rotating team. Build a real working relationship with consistent support.

  • Same VA every day
  • Learns your SOPs
  • Becomes part of your team

US Business Hours

We work when you work. Real-time collaboration during your business hours with instant communication and quick turnarounds.

  • EST, CST, PST coverage
  • Real-time Slack/Teams
  • Same-day responses

Secure & Compliant

We follow strict data security protocols. Your client information stays confidential with secure access management.

  • NDA protected
  • Secure portal access
  • Data confidentiality
Mohsin Ali - Founder
Top Rated
6+ Years
100% Success
50+ Clients

Mohsin Ali

Founder & Lead Insurance Virtual Assistant

The Journey

My journey in the insurance industry began over 6 years ago when I started working remotely with US-based insurance agencies. What started as a simple virtual assistant role quickly evolved into a passion for understanding the intricacies of American insurance operations.

Building Expertise

Working with agencies across Texas, Georgia, New York, and many other states, I mastered everything from personal lines quoting to complex commercial trucking insurance. I became proficient in numerous carrier portals and CRM platforms.

Why Techmania

After years of seeing agencies struggle with operational bottlenecks, I realized there was a better way. I assembled a team of trained insurance professionals who share my dedication to excellence. Today, Techmania helps agencies across the US scale their operations.

Areas of Expertise

Personal Lines Commercial Insurance Trucking & Fleet AMS360 HawkSoft EZLynx Progressive Travelers

Numbers That Speak

Our track record of excellence in insurance virtual assistance

6+ Years of Experience

Working with US insurance agencies since 2018

100% Job Success Rate

Perfect score on Upwork with zero failed projects

50+ Agencies Supported

Across Texas, Georgia, New York, and more

All Major Carrier Portals

Progressive, Travelers, Hartford, and more

All Major CRM Platforms

AMS360, HawkSoft, EZLynx, Applied Epic

Top Rated Upwork Status

Elite freelancer badge with 5-star reviews

Empowering Insurance Agencies to Scale

To help US insurance agencies streamline their operations, improve efficiency, and deliver better client experiences — by providing expert virtual assistants who understand the insurance industry inside and out.

Allow you to focus on sales & client relationships
Handle tedious back-office operations
Scale your agency without scaling overhead
Team collaboration

Meet Our Insurance Experts

A dedicated team of trained insurance professionals ready to support your agency

Sara - Personal Lines Specialist

Sara

personal lines Specialist

Expert in auto, home, and umbrella insurance. Proficient in HawkSoft, EZLynx, and Progressive portal.

Personal Lines HawkSoft Progressive
Ahmed - Commercial Insurance Expert

Ahmed

Commercial Insurance Expert

Specializes in BOP, GL, WC, and commercial auto. Master of AMS360 and carrier submissions.

Commercial AMS360 Trucking
Fatima - Trucking Insurance Specialist

Fatima

Trucking Insurance Specialist

Expert in motor carrier, fleet insurance, MCS-90, and FMCSA filings. Deep knowledge of trucking regulations.

Trucking Motor Carrier Fleet
Ali - CRM & Admin Specialist

Ali

CRM & Admin Specialist

Master of agency management systems including AgencyZoom, NowCerts, and Applied Epic. Expert in renewals and retention.

CRM Expert Admin Renewals

Agencies We Work With

From growing independent agencies to high-volume commercial specialists

Independent Agencies

Supporting 30+ independent insurance agencies across Texas, Georgia, New York, Florida, and more states.

  • Small agencies (1-5 producers)
  • Mid-size agencies (5-20 producers)
  • Growing agencies looking to scale

personal lines Focused

Agencies specializing in personal lines insurance including auto, home, renters, and umbrella coverage.

  • High-volume quoting agencies
  • Service-focused agencies
  • Multi-state operations

Trucking & Commercial

Specialized trucking insurance agencies and commercial lines brokers needing expert support.

  • Motor carrier specialists
  • Fleet insurance agencies
  • Commercial P&C brokers

Premium Agencies

High-volume agencies writing $1M+ in annual premium seeking dedicated VA support.

  • $1M+ annual premium writers
  • Multi-branch agencies
  • Franchise operations

"Working with Techmania has been transformative for our agency. Their team understands insurance operations better than anyone we've hired locally."

Regional Agency Owner Texas - 15+ Producers

We Serve Agencies in All 50 States

Texas Georgia New York Florida California Alabama Alaska Arizona Arkansas Colorado Connecticut Delaware Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

Systems & Platforms We Master

Extensive experience across carriers, MGAs, and agency management systems

Insurance Carriers

Progressive Travelers Allstate Mercury Liberty Mutual Safeco Nationwide GEICO Guard (Berkshire Hathaway) Hartford Hippo Elephant State Auto American Risk Kemper Bristol West Dairyland National General Foremost ASI USAA State Farm Farmers Auto-Owners Erie Insurance MAPFRE Plymouth Rock Chubb AIG Zurich CNA Markel Great American Westfield Frankenmuth Hanover Main Street America Openly Branch Clearcover

MGAs & Wholesalers

RPS ISC BTIS CRC Group Amwins Appalachian Burns & Wilcox All Risks RT Specialty JM Wilson Hull & Company Monarch E&S AmTrust Kingsway Canal Insurance James River Palomar Gateway Specialty US Assure Prime Insurance

CRM & Agency Management

AMS360 HawkSoft EZLynx AgencyZoom Applied Epic NowCerts QQCatalyst Agency Matrix Partner Platform InsurancePro Jenesis Newton SIAA Salesforce HubSpot Zoho CRM

Trucking & Commercial Specialty

Progressive Commercial Sentry Great West National Interstate Carolina Casualty OOIDA Reliance Partners Cover Whale FMCSA Filings MCS-90 BMC-91 UCR Filing IFTA IRP Cargo Insurance Physical Damage

Ready to Add an Expert Insurance VA to Your Team?

Book a free 30-minute consultation. We'll review your agency's needs and show you exactly how we can help.

Team of professionals collaborating
The Team

Meet Our Insurance VA Experts

Every VA on our team has real insurance experience not general admin skills. They know your industry, your tools, and your workflows from day one.

S
Sarah M.
Personal Lines Specialist
6+ Years Experience

Specializes in personal lines insurance, handling quoting, renewals, and policy servicing for independent agencies.

Skills
HO3/HO4/HO6AutoQuotingRenewals
Tools
AMS360, EZLynx, QQ Catalyst, DocuSign
R
Rafael K.
Commercial Lines Expert
7+ Years Experience

Manages complex commercial submissions, underwriter communications, and ACORD forms with wholesale broker expertise.

Skills
General LiabilityWorkers CompE&OCyber
Tools
Vertafore, Hawksoft, RPS Portal, Amwins
A
Aisha T.
Trucking Insurance Specialist
5+ Years Experience

Focuses on trucking and transportation insurance including fleet quotes, cargo submissions, and FMCSA documentation.

Skills
TruckingFleetCargoFMCSA
Tools
Progressive Commercial, BTIS, Zoho CRM
M
Maria L.
Claims Processing Specialist
4+ Years Experience

Expert in claims intake, status tracking, and carrier communication. Ensures fast resolution for your clients.

Skills
Claims IntakeCarrier Follow-upDocumentationClient Updates
Tools
Applied Epic, NowCerts, Carrier Portals
J
James P.
Policy Servicing Lead
6+ Years Experience

Handles endorsements, cancellations, reinstatements, and policy changes with precision and speed.

Skills
EndorsementsPolicy ChangesCancellationsAudits
Tools
AMS360, Hawksoft, EZLynx, Agency Zoom
N
Nina R.
Certificate & COI Specialist
5+ Years Experience

Specializes in certificate issuance, COI tracking, and additional insured endorsements for commercial clients.

Skills
COI IssuanceAdditional InsuredTrackingRenewals
Tools
myCOI, ACORD Forms, Applied Epic, DocuSign
D
David C.
New Business Quoting Expert
5+ Years Experience

Fast and accurate quoting across multiple carriers. Specializes in comparative rating and proposal preparation.

Skills
Comparative RatingProposalsMulti-CarrierSubmissions
Tools
EZLynx, QQ Catalyst, Carrier Portals, Canva
L
Lisa H.
Renewal Management Specialist
4+ Years Experience

Manages the full renewal cycle from 90-day reviews to remarketing and client retention communications.

Skills
Renewal ReviewsRemarketingRetentionClient Outreach
Tools
AgencyZoom, HawkSoft, InsuredMine, RingCentral
K
Kevin W.
CRM & Data Entry Specialist
3+ Years Experience

Keeps your AMS clean and organized. Expert in data entry, client record management, and CRM maintenance.

Skills
Data EntryCRM UpdatesRecord CleanupReporting
Tools
AMS360, Vertafore, NowCerts, Google Sheets
E
Emily S.
Customer Service Specialist
4+ Years Experience

Provides professional client communication via phone, email, and chat. Handles inquiries and service requests.

Skills
Inbound CallsEmail SupportClient RelationsFollow-ups
Tools
RingCentral, Slack, MS Teams, Google Workspace

Want to Work With One of Our Experts?