Certificates & Endorsements
Fast, accurate COI issuance and endorsement processing. Our VAs handle certificate requests, policy changes, and additional insured endorsements efficiently.
Complete COI & Endorsement Support
Certificate requests and endorsement processing can overwhelm your staff. Our specialists handle these high-volume, time-sensitive tasks quickly and accurately, keeping your clients happy and compliant.
Certificate Services
- Standard COI issuance
- Additional insured certificates
- Waiver of subrogation
- Primary/non-contributory
- Certificate tracking
- Rush requests (same-day)
Endorsement Processing
- Additional insured endorsements
- Coverage changes
- Name/address changes
- Vehicle additions/deletions
Tools & Platforms
- myCOI, PINS
- AMS360, Hawksoft
- Carrier portals
- E-signature platforms
Certificate & Endorsement VA Experts
Our COI specialists are fast, accurate, and understand the urgency of certificate requests.
Lisa is our senior certificate specialist, processing hundreds of COIs weekly. She understands complex certificate requirements and handles rush requests with ease.
Manages all COI requests for a construction-focused agency, processing 100+ certificates per week with zero errors.
Rachel specializes in endorsement processing and policy changes. She works directly with carriers to ensure endorsements are processed quickly and accurately.
Reduced endorsement processing time from 5 days to 24 hours for a commercial agency, improving client satisfaction significantly.
Stephanie handles urgent certificate and endorsement requests. When clients need something NOW, she delivers with accuracy and speed.
Saved a major contract for a client by processing an urgent additional insured endorsement in under 2 hours on a Friday afternoon.