Privacy Policy

1. Introduction

Techmania ("we," "our," or "us") provides specialized virtual assistant and back-office staffing support for independent insurance agencies across the United States. This Privacy Policy describes how we handle information collected through our website (https://techmanias.com) and our service inquiry channels.

2. Information We Collect

We only collect information that you voluntarily provide to us when inquiring about our insurance virtual assistant services, including:

• Contact Details: Your full name, work email address, phone number, and agency name.
• Agency Requirements: Information regarding lines of business (Personal, Commercial, Trucking), software used (AMS360, EZLynx, HawkSoft), and staffing needs.
• Technical & Usage Data: Anonymized usage data such as IP address, browser type, device information, and pages visited collected through cookies with your consent.

3. Confidentiality & Client Agency Data

We recognize the sensitive nature of the insurance industry. When an agency engages Techmania:

• All Virtual Assistants operate under strict Non-Disclosure Agreements (NDAs).
• We never sell, rent, or monetize client agency data, policyholder records, or proprietary carrier credentials.
• Agency system access (AMS, rating software, carrier portals) is handled through secure credential management provided directly by the agency.

4. How We Use Information

We use the information collected exclusively for legitimate business purposes:

• Responding to your consultation requests and inquiries.
• Matching qualified Virtual Assistant specialists to your agency's workflow.
• Maintaining and improving the performance, security, and responsiveness of our website.
• Complying with applicable legal and contractual obligations.

5. Third-Party Service Providers

We may share inquiry details with vetted third-party technical providers solely to deliver website functionality:

• Form Processing: Web3Forms / Formspree to securely route form submissions to our email inbox.
• Website Analytics: Google Analytics (GA4) to understand aggregate website performance. Non-essential analytics cookies are loaded only in accordance with your cookie consent choices.
• Freelance Platforms: Where engagements originate via verified agency profiles on Upwork or Fiverr, interactions are additionally governed by those respective platforms' privacy terms.

6. Cookies and Tracking

We use necessary cookies for core site navigation and optional analytics cookies to measure site interactions. You can modify your preferences at any time via our Cookie Policy or by clicking "Cookie Preferences" in the website footer.

7. Your Privacy Rights

Depending on your jurisdiction (such as U.S. State privacy statutes or GDPR), you may have the right to request access to, correction of, or deletion of personal contact data we hold. To exercise these rights, email us at info@techmanias.com.

8. Disclaimer & Legal Entity Information

Notice: This Privacy Policy is provided for informational transparency regarding website operations. Specific contractual terms and data processing protocols are defined in individual agency service agreements. [Entity: Techmania | Contact: info@techmanias.com].

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@techmanias.com
Website: https://techmanias.com